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SIP Speaker Cisco Call Manager Setup GuideDocument Part #930280DCyberData Corporation3 Justin CourtMonterey, CA 93940(831) 373-2601CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SETUP GUIDEDoc. 930280DPage 1SIP Speaker Cisco Call Manager Setup GuideDocument #930280DCOPYRIGHT NOTICE: 2020, CyberData Corporation, ALL RIGHTS RESERVED.This configuration guide and related materials are the copyrighted property of CyberData Corporation.No part of this configuration guide or related materials may be reproduced or transmitted, in any formor by any means (except for internal use by licensed customers), without prior express writtenpermission of CyberData Corporation. This configuration guide, and the products, software, firmware,and/or hardware described in this configuration guide are the property of CyberData Corporation,provided under the terms of an agreement between CyberData Corporation and recipient of thisconfiguration guide, and their use is subject to that agreement and its terms.DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by CyberDataCorporation, CyberData Corporation makes no representation or warranty, express or implied, includingany warranty or merchantability or fitness for any purpose, with respect to this configuration guide orthe products, software, firmware, and/or hardware described herein, and CyberData Corporationassumes no liability for damages or claims resulting from any use of this configuration guide or suchproducts, software, firmware, and/or hardware. CyberData Corporation reserves the right to makechanges, without notice, to this configuration guide and to any such product, software, firmware, and/orhardware.OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject tothe GNU General Public License (GPL) and Lesser GNU General Public License (LGPL) “open source” or“free software” licenses. Some of this Open Source Software may be owned by third parties. OpenSource Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE orsoftware licenses. Your right to copy, modify, and distribute any Open Source Software is determined bythe terms of the GPL, LGPL, or third party, according to who licenses that software. Software orfirmware developed by CyberData that is unrelated to Open Source Software is copyrighted byCyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverseengineered, or otherwise altered without explicit written permission from CyberData Corporation.TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks ofCyberData Corporation. Other product names, trademarks, and service marks may be the trademarks orregistered trademarks of their respective owners.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.Revision Information 7/9/2020 – Major Guide UpdateCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193930280DPage 2

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 3Table of Contents1.0 Setup Diagram . 42.0 Test Equipment . 53.0 Verify in Cisco Call Manager that the IP Voice Media Streaming Application is Activated . 63.1 Obtain the MAC Address from the CyberData Device to be Added to the System. 93.2 Setup a New User in Cisco Call Manager . 103.3 Set Up a New Phone Device in Cisco Call Manager . 123.4 Create a New Directory Number (DN) and Associate it with the New Phone Device . 183.5 Associate the Phone Device and Directory Number with the New User. 204.0 Setup CyberData Device Parameters . 244.1 Setting Up the CyberData Device Parameters . 245.0 Contact CyberData Corporation . 27CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 41.0 Setup DiagramFigure 1-1 is a setup diagram for a SIP Speaker configuration. In this configuration, the speaker acts as astandalone SIP telephony device.Figure 1-1. Setup DiagramCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.2.0 Test Equipment930280DPage 5Table 2-1. Test Setup EquipmentEquipmentCisco 8861Model8861Version12.8CyberData SIP Speaker01139812.1.0Netgear ProSafe POE SwitchFS108PNACyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280D3.0 Verify in Cisco Call Manager that the IP Voice Media StreamingApplication is ActivatedPage 6It is important to verify that the IP Voice Media Streaming Application is running on Cisco Call Manager.1. Log into Cisco Call Manager.2. Click on the Navigation drop-down menu and select ‘Cisco Unified Serviceability’.3. Click on the Go Button.Figure 3-1. Main PageCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 74. On the Cisco Unified Serviceability page, select the Tools menu and select Service ActivationFigure 3-2. Cisco Unified Serviceability Page5. Scroll to the CM Services section and check the activation status of the Cisco IP Voice MediaStreaming App. If the Activation Status column does not display the word 'Activated’ thenclick on the checkbox next to the Cisco Voice Media Streaming App service name toactivate.Figure 3-3. Cisco IP Voice Media Streaming App6. Click on the Save button at the top of the page.Figure 3-4. Save Button on the Cisco Unified Serviceability PageCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280D7. Scroll up and click on the Navigation drop-down menu. Select Cisco Unified CMAdministration.Figure 3-5. Navigation Menu8. Click on the Go button.Note: It is only necessary to follow Step 1 through Step 8 once for all CyberData Devices.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193Page 8

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 93.1 Obtain the MAC Address from the CyberData Device to be Added tothe SystemTo complete some of the steps in this procedure, one will first need to get the MAC address from theCyberData SIP Speaker. The MAC Address is on the device itself and can also be taken from the webinterface of the device.1. Log into the CyberData Configuration Home page by pointing a browser to the speaker’s IPaddress.Note: The CyberData VoIP Discovery Utility program, allows the discovery of any CyberData devices onthe network. Simply press the Launch Browser button to launch the webpage of the device.2. When prompted, enter the following Web Access Username and Web Access Password toaccess the CyberData SIP Speaker Home Page.Default Login:Username: adminPassword: adminFigure 3-6. CyberData Speaker Home PageCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 103.2 Setup a New User in Cisco Call ManagerTo setup a new user in Cisco Call Manager.1. From the Cisco Unified CM Administration page. Go to the User Management menu and selectEnd User. This will lead to the Find and List Users page.Figure 3-7. User Management Menu2. From the Find and List Users page, click on Add New (Figure 3-8). This is the End UserConfiguration page.Figure 3-8. Find and List Users Page3. On the End User Configuration page (Figure 3-9), complete the following steps: Type a user ID into the User ID field.Note: Write down this User ID, it will be needed in later steps. Type a name into the Last name field.Set and confirm a Digest Credential. This will be used for the device’s password duringregistration.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 11Figure 3-9. End User Configuration Page4. Scroll down and click Save at the bottom of the page. After a short time, the screen will show‘Add Successful’.Figure 3-10. End User Configuration Page – Add SuccessfulCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 123.3 Set Up a New Phone Device in Cisco Call Manager1. Go to the Device menu and select Phone. This will lead to the Find and List Phones menu.Figure 3-11. Cisco Device Menu2. In the Find and List Phones menu, click on Add New. This is the Add a new Phone page.Figure 3-12. Find and List Phones Menu3. On the Add a New Phone select Third Party SIP Device (Basic) from the Phone Type dropdown menu.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 13Figure 3-13. Phone Configuration Page4. Click Next.For a summary of all the required settings for the Phone configuration page please see Table 3-1.For a step-by-step description of the settings that are necessary for the Phone Configuration page, go toStep 5.Table 3-1. Phone Configuration Page SettingsPhone Device ParameterMAC Address FieldDescription FieldDevice Pool drop-down menuPhone Button Template Drop-down MenuOwner User ID Drop-down menuDevice Security Profile drop-down menuSIP Profile drop-down menuDigest User drop-down menuSelected SettingType the number that was written down for theEthernet Address field of the CyberData SIP Speaker.Type any description desiredSelect DefaultSelect Third party SIP device (Basic)Select the name of the user, this was set in step 3 ofSection 4.5Select Third-Party Basic - Standard SIP Non-SecureProfile.Select Standard SIP Profile.Select the name of the user, this was set in step 3 ofSection 4.5CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 145. On the Phone Configuration page (Figure 3-14), get the number written down from theMAC Address field of the CyberData SIP Speaker page (Figure 3-6), and type it into the MacAddress field.Figure 3-14. Phone Configuration Page6. In the Description field, type a description.7. In the Device Pool drop down menu select Default.8. In the Phone Button Template drop-down menu, select Third party SIP Device (Basic).Note: Leave the Common Phone Profile set to Standard Common Phone Profile.9. Scroll down to the Owner User ID drop-down menu (Figure 3-15). Select the UserID createdfor the speaker.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 15Figure 3-15. Phone Configuration PageNote: Please leave the Use Trusted Relay Point and Always Use Prime Line in their default values.10. Scroll down to the Device Security Profile drop-down menu (Figure 3-16) and select theThird-Party SIP Device Basic-Standard SIP Non-Secure Profile.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 16Figure 3-16. Phone Configuration Page11. In the SIP Profile drop-down menu, select Standard SIP Profile.12. In the Digest user drop-down menu, please select the name that was used in the UserIDfield in step 3 of Section 3.2.13. Click on the Save button at the bottom of the page. The page will take a moment to refreshand the following message will popup:Figure 3-17. Click on the apply Config button popup14. After the page finishes processing it will show the Phone Configuration guide again, pleasepress the Apply Config button.15. A new Apply Config window will appear (Figure 3-18). Click on the OK button.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DFigure 3-18. Apply Configuration Window16. After the server is done applying the configuration, the Status section will show AddSuccessful.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193Page 17

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 183.4 Create a New Directory Number (DN) and Associate it with the NewPhone Device1. Underneath the Modify Button Items button, please click on “Line (1) – Add a new DN.”Figure 3-20. Add a new Directory Number (DN)2. In the Directory Number field, please type an extension number that is within the range ofextensions.Note: Please write down the Directory Number, it will be needed in further steps.Note: The extension ‘1800’ was used in this example.Figure 3-21. Directory Number ConfigurationCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.3. Scroll down and click on the Save button on the bottom of the page.Figure 3-22. Directory Number Configuration PageCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193930280DPage 19

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 203.5 Associate the Phone Device and Directory Number with the NewUserFollow these steps to associate the phone and directory number to the user.1. Please select the User Management menu and pick End User from the drop-down menu.2. Click on Find.Figure 3-23. Cisco Call Manager Toolbar3. On the Find and List Users page, please click on the Find button.Figure 3-24. Find and List Users4. All the existing users will be listed in the User ID column.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 21Figure 3-25. Find User List Populated5. Click on the User ID that has the name of the user from step 3 of Section 3.2. This leads to theEnd User Configuration page.6. On the End User Configuration page, scroll down to the Device Information section. Pleasepress the Device Association button.Figure 3-26. End User Configuration7. On the User Device Association page, click on the Find button.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 228. Find the device by the MAC address, then click the check box next to it.9. Please press the Save Selected/Changes button.Figure 3-27. User Device Association Page10. From the Related Links, drop-down menu. Select Back to User and click to Go button.11. Back on the End User Configuration page, look at the Device Associations section to verify thatthe device is associated with the user.Figure 3-28. End User Configuration Page12. Please scroll down to the Directory Number Associations section. Please select the primaryextension for this user.Figure 3-29. End User ConfigurationCyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.Note: Extension 1800 was used in this example13. Scroll down to the bottom of the page and select the Save button.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193930280DPage 23

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 244.0 Setup CyberData Device ParametersFor the initial configuration of the SIP Speaker, please refer to the SIP Speaker Operations Manual whichcan be downloaded from the 11398/011398 931191M SIP TalkBack Speaker Operations Guide.pdfPlease navigate to the Downloads section to find the relevant Operations Guide.4.1 Setting Up the CyberData Device ParametersTo setup the CyberData Device Parameters,1. Get the IP Address of the SIP Speaker.Note: This can be done in a few different ways. Once the device has finished booting up, if there is stilldirect access to the front of the speaker, press the ‘RTFM’ button. This will make the device announce itsIP address. If the device has already been installed, CyberData has developed a program to find all theCyberData Devices on a network.Note: The CyberData VoIP Discovery Utility can be downloaded with the following ery.zip2. Please login to the device using the default Login username and password.3. From the device’s homepage please press the SIP tab.Table 4-1. SIP Tab Page SettingsSIP Tab ItemsSIP ServerSIP User IDAuthentication IDAuthentication PasswordSIP RegistrationRegistration expiration (Seconds)SettingsType the address of the Call Manager ServerType the Directory Number that was written down instep 2 of Section 4.7Type the Cisco User ID that was used for theDescription field in step 3 of Section 4.5Use the password set on the end user pageSelect YesType 1204. On the SIP Tab please complete the following steps:o In the SIP Server field, type the address of the Call Manager Server.o In the SIP User ID field, type the Directory Number.o In the Authentication ID field, type the Cisco User ID.o In the Password field type the password used for the Digest Credential.o Keep the SIP Registration field checked.o In the Register expiration (seconds) fields, type 120.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 25Figure 4-1. CyberData SIP Tab5. Once the settings have been configurated please press the Save button, then press theReboot Button.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 266. Once the device has finished rebooting please confirm that the device shows registered onthe Home Page.Figure 4-2. Registration Status7. If the device shows Registered, then please take a Cisco Phone that has already beenregistered and make a test call to confirm that audio can from the device.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDEDoc.930280DPage 275.0 Contact CyberData CorporationSalesFor sales-related questions, please visit our Contact CyberData Sales web page for more information.Technical SupportFor CyberData Technical Support, please submit a Contact CyberData VoIP Technical Support form onour website.The CyberData VoIP Technical Support Contact form initiates a troubleshooting ticket which CyberDatauses for quality assurance purposes.Additionally, the Contact VoIP Tech Support form tells us which phone system you are using, the makeand model of the network switch, and other essential troubleshooting information we need toefficiently assist with a resolution. Please include as much detail as possible in the Describe Problemsection of the form. The success of your installation is extremely important to us.Documentation FeedbackWe realize changes to the software or hardware of the platform may render this document obsolete.We welcome and encourage documentation feedback to ensure continued applicability.CyberData Corporation3 Justin Court, Monterey, CA 93940www.cyberdata.netP 831.373.2601 F 831.373.4193

SIP SPEAKER CISCO CALL MANAGER SERVER SETUP GUIDE Doc. 930280D Page 14 CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 F 831.373.4193 5. On t