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Understanding YourUnemployment InsuranceInformation PageThis document is designed to help you navigate through the sections of the Unemployment InsuranceInformation page. You will only see links to the sections that apply to your specific situation. This help pageoutlines the information found in each link of the Unemployment Insurance Information page.Current Claim, Filing Status or Most Recent Claim SectionsThese are the sections that give you information about your basic claim facts. If you have a current claim, thelink will be Current Claim. If you have not filed a claim in this benefit year but have filed a claim in the past, theprevious claim information will be under Most Recent Claim. If you do not have a claim for this benefit year,information on filing a claim will be noted under the Filing Status section.What does Claim Filed On mean?The date the Unemployment Insurance claim was filed via UI ICE or automated phone system.What does Claim Effective As Of mean?The effective date of an Unemployment Insurance claim is the Sunday of the week the claim is filed.What is the Weekly Benefit Amount?The weekly amount you are eligible to receive during your claim year. This is calculated based upon wagesearned during your four-quarter base period.What is the Number of Weeks Eligible?It is also called the duration of a claim. It is the number of weeks you are eligible to receive benefits within abenefit year. This is calculated based upon wages earned during your four-quarter base period. The minimum is12 weeks and the maximum is 26 weeks.What is the Maximum Benefit Amount?This is the total dollar amount of benefits that you are eligible to receive within the benefit year.What is Benefits Remaining?This is the amount of money you have left in Unemployment Insurance benefits for this benefit year. Thisamount can only be used in the current benefit year.Understanding Your UI Information PagePage 1

Unemployment InsuranceInformation PageWhat is an Overpayment Balance?It is the balance of unemployment benefit payments made to you, to which you were not entitled. Thesepayments need to be paid back to Job Service.What is Last Day Worked?This is the last day you reported you worked.What does Benefit Year Ends mean?The Saturday date which ends the 52-week period of your claim in which you may receive Unemploymentbenefits, if eligible.Most Recent Payment ActivityThis section describes the payment activity that occurred after your last certification. If no payment was made,the reason(s) why will be explained in this sectionWhat does Week Ending Date mean?It is the end of a claim week, which is Sunday through Saturday. To have a week ending date, you will haveneeded to complete a weekly certification.What does the Payment Sent On date mean?Job Service sends payments late in the evening on the payment sent on date. Since the Bank of North Dakotaneeds to send the payment through the Federal Reserve, it takes two to three business days for the payments toreach your debit card or bank account. Your payment will be delayed one day if there is a holiday between thedate the benefits were paid and the date the Federal Reserve receives the request to send the money to the properaccount.What is the Payment Method?Unemployment benefits are made either on debit cards or by direct deposit. If direct deposit is not indicated,payment will be made via debit card. Request for direct deposit as your payment option can only be made underthe Choose your Payment Option link on the Main Menu of UI ICE.What does Gross Amount mean?This is the total amount of the Unemployment Insurance payment before any deductions such as federal/statetaxes, child support, pension and overpayment recoveries.Understanding Your UI Information PagePage 2

Unemployment InsuranceInformation PageWhat are Deductions?They can be federal or federal and state taxes, child support, pension, benefit reductions due to earned income oroverpayment recoveries. You have the option to have federal (10 percent) or federal and state taxes (12 percent)withheld from any Unemployment Insurance payments. When Job Service receives a withholding order fromthe Child Support Enforcement Unit, we can deduct up to half of your weekly benefit amount for Child Support.If you are receiving a monthly pension from a base period employer (unemployment benefits are based onwages from this employer), a deduction may be made from any Unemployment Insurance payment. When aclaimant receives unemployment to which they were not entitled, this is known as an overpayment and can berecovered from any future unemployment payments. Earnings over 60 percent of the Weekly Benefit Amountwill be deducted dollar for dollar after 60 percent. To see the deductions taken out of your benefit payment,click the View Deductions button. Additional payments can be found under the Payment History Search link.What is a Net Payment?This is the amount of the unemployment payment after any deductions are made. Deductions could be federal orfederal and state taxes, child support, pension or overpayment recoveries.What are Excess Earnings?These are any reportable earnings (wages) that are greater than your Weekly Benefit Amount.What does Fact Finding mean?This is the process of obtaining information from either the claimant or an employer or both on a potentialsituation. This may be done by mail or telephone. The information is used to make a decision on whether aperson is eligible for unemployment.What is a Waiting Week?It is the first payable week of an unemployment claim. You are never paid for this week and it is not includedin the total number of weeks you are eligible to receive. You must meet all the requirements (have earnings lessthen your weekly benefit amount, make work search contacts and certify for that week) in order for a week to beconsidered the waiting week.To Do ListThis is the list that explains what tasks you need to complete to be eligible for Unemployment Insurancebenefits. If one of the items is overdue, it means your Unemployment Insurance benefits have stopped.Understanding Your UI Information PagePage 3

Unemployment InsuranceInformation PageWhat does Certify mean?This is the process that is used to verify you are eligible to receive an Unemployment Insurance benefitpayment. Weekly certification needs to be completed your waiting week and each week you wish to receivebenefits. Certifications can be completed on the Internet using UI ICE or by the automated phone system andneed to be done no more than 13 days after the week ends. Most people certify on Sunday or Monday so thatpayment comes more quickly.Why do I need to have a Resume online?Employers view resumes posted on jobsnd.com and may contact you if they are interested in your skills.Employers enter certain key words and look at resumes that fall into that category. The resumes that are enteredonline can also be printed and used when you apply for a job. To enter your resume online, go to jobsnd.comand click the Find a Job link.What is an Eligibility Review?This is the online periodic review in which you are required to answer questions concerning your job searchand list your job contacts for a specific time period. A letter will be mailed indicating when this needs to becompleted. Complete the review only after your job contacts are done for the week the review is due. TheEligibility Review is usually done every four weeks after the initial review. Failure to complete the EligibilityReview by the deadline date will result in Unemployment Insurance benefit payments being stopped.What is a Job Contact?A job contact is when you check with an employer for the possibility of employment. Job contacts can be madeby mail, the Internet, or in person. Most claimants are required to contact at least two employers each weekwhen looking for work. A written log needs to be kept of these contacts. A Job Contact Record log is locatedin the Unemployment Insurance Claimant Guide. You will be required to submit these contacts to Job Serviceperiodically.What are Reemployment Services?Unemployment Insurance claimants not returning to their employer may be required to complete onlinereemployment services. The Reemployment Services are found by clicking the View Reemployment link on theMain Menu of UI ICE. Some of the services involve reading information about job search related activities andone is a workshop that is held at the nearest Job Service Office. There are deadline dates for these services andif they are not completed by the deadline date, benefit payments are stopped.Understanding Your UI Information PagePage 4

Unemployment InsuranceInformation PageIssues/AppealsThis section tells you about issues that may be holding up payment of your benefits. Job Service North Dakotaissues Non-Monetary Determinations that explain if you are allowed or denied benefits and why. If you aredenied benefits, you may appeal the non-monetary decision if you appeal within the time frames given. Youcan use this section to file an appeal. This section also allows you to view the status of your appeals includingappeal dates and times under the Appeal tab. Under the Bureau Review tab, this section gives you informationon any Bureau Review decisions.What is an Issue?It is a situation or potential situation that prevents an individual from being eligible for unemployment benefits.A separation issue involves reasons for leaving employment (such as being discharged or quitting). A nonseparation issue involves such items as not being able to work, not available for work, not looking for work, etc.If the issue identified needs information from the employer, the name of the employer is included.What is a Non-Monetary Determination?This is the decision that is made regarding a potential issue. Decisions can be to allow unemployment benefitsor to deny.What is a Disqualification Period?It is the time frame of a disqualification. It can be for a specific time period or an indefinite period of time. Itcan also be requalified with earnings. This means for this period of time, you will not receive UnemploymentInsurance benefits unless you appeal the decision and the decision is reversed.What is an Appeal?It is a written request to have a decision reconsidered by the next higher level of authority. This can be requestedby either the claimant or the employer. An appeal can be done by mail, fax or e-mail. If the appeal is doneby the appeal due date, you can file your appeal by clicking the File an Appeal link on the UnemploymentInsurance Information page in UI ICE. The request for an appeal must be made within 12 days from the date ofthe decision.What is an Appeal Deadline?The date that an appeal needs to be postmarked, e-mailed or faxed to Job Service. The date is 12 days from theday the decision was made. If the deadline is on a holiday or weekend, it will be accepted the next working day.Understanding Your UI Information PagePage 5

Unemployment InsuranceInformation PageHow do I File an Appeal?Simply click the File Appeal link and you will be able to give the reasons you are filing the appeal, note a phonenumber that is current, certify the information is correct and hit submit. Please print a copy of the confirmationpage for your records as this shows that you have filed your appeal. If you have supporting documentation,please fax the information to 701-328-2414 or mail it to Job Service North Dakota UI Appeals, PO Box 5507,Bismarck ND 58506. Once your appeal is scheduled, you will receive information pertaining to your appeal.You can see the appeal details including the time and date of each appeal under the Appeals tab within theIssues/Appeals link.What is a Decision?This is the conclusion reached by the appeals referee about your appeal. The referee can decide to affirm,reverse or remand the original determination on your issue.What does Affirmed mean?This means the original determination has been upheld.What does Reversed mean?This means that the original determination has been changed.What does Remanded mean?This means that the appeal has been sent back for another decision to be made.What is a Bureau Review Request Deadline?A Bureau Review is the next level of appeal. The deadline to file a Bureau Review is 12 days from the decisiondate of the Appeals Decision. You can request a bureau review by clicking the Bureau Review Request link onthe appropriate appeal. Bureau review information can be viewed by clicking the Bureau Review tab.Payment History SearchThis section gives you access to a list of Unemployment Insurance payments for a specific period of time. Youcan input the start and end dates and a list of benefit payments for that time period will display on the screen.Job Service generally keeps the information for up to six years, so you will not be able to access the paymentsprior to that time. This payment record should not be used for income tax purposes as the 1099-G we send ismore accurate. A printer friendly version can be printed for you to use for verification of your UnemploymentInsurance benefits.What is the Week Ending Date?It is the end of a claim week, which is Sunday through Saturday.Understanding Your UI Information PagePage 6

Unemployment InsuranceInformation PageWhy does my payment not show up on the Payment Sent On date?Job Service sends payments late in the evening on the payment sent on date. Since the Bank of North Dakotaneeds to send the payment through the Federal Reserve, it takes two to three business days for the payments toreach your debit card or bank account. Your payment will be delayed one day if there is a holiday between thedate the benefits were paid and the date the Federal Reserve receives the request to send the money to the properaccount.What is the Payment Method?Unemployment benefits are made either on debit cards or by direct deposit. If direct deposit is not indicated,payment will be made via debit card. Request for direct deposit as your payment option can only be made underthe Choose your Payment Option link on the Main Menu of UI ICE.What does Gross Amount mean?This is the total amount of the unemployment payment before any deductions such as federal/state taxes, childsupport, pension and overpayment recoveries.What are Deductions?They can be federal or federal and state taxes, child support, pension, benefit reductions due to earned incomeor overpayment recoveries. A claimant has the option to have federal (10 percent) or federal and state taxes (12percent) withheld from any Unemployment Insurance payments. When Job Service receives a withholding orderfrom the Child Support Enforcement Unit, we can deduct up to half of your weekly benefit amount for ChildSupport. If a claimant is receiving a monthly pension from a base period employer (unemployment benefitsare based on wages from this employer), a deduction may be made from any unemployment payment. When aclaimant receives unemployment to which they were not entitled, this is known as an overpayment and can berecovered from any future unemployment payments. Earnings over 60 percent of the Weekly Benefit Amountwill be deducted dollar for dollar after 60 percent. The earnings deduction will be located under the sectionentitled Benefit Deduction. To see the deductions taken out of your benefit payment, click the View Deductionsbutton.What is a Net Payment?This is the amount of the unemployment payment after any deductions are made. Deductions could be federal orfederal and state taxes, child support, pension or overpayment recoveries.Understanding Your UI Information PagePage 7

Unemployment InsuranceInformation PageWage History SearchThis section allows you to see your wage history. You can put the start date and end date for a quarter and a listof your wage history for that time period will display on the screen. Job Service generally keeps the informationfor up to three years so you will not be able to access wage history prior to that time. This wage history onlyshows the wages used in North Dakota unless wages have been transferred from another state to use in yourbenefit payments. A printer friendly version can be printed for you to use for verification of your wages.Why can I only search my wage history by Quarter?We receive wage information from your employer by quarters so this is the only information we have availablefor your wage history.Why may there be a different name than my actual Employer listed?The name on the employer is the name of the company responsible for your payroll. In cases where youremployment is with an employer in another state, we request the records from the state and do not receive theactual name of the employer.What is included in Wages?This is the amount of earnings reported to Job Service by your employer. This is gross income for the quarteryou requested.Job Service North Dakota is an equal opportunity employer/program provider. Auxiliary aids and services are available upon request to individuals with disabilities.Understanding Your UI Information PagePage 8

The date the Unemployment Insurance claim was filed via UI ICE or automated phone system. What does Claim Effective As Of mean? The effective date of an Unemployment Insurance claim is the Sunday of the week the claim is filed. What is the Weekly Benefit Amount? The weekly amount you are eligible to receive during your claim year.File Size: 526KBPage Count: 8