INDUSTRYINSIGHTSUnderstanding the Trends, Challenges & Performance ExpectationsWhen Upgrading to Citrix XenApp & XenDesktop 7.x2018CITRIX MIGRATIONSURVEY

1IntroductionWelcome to the 2018 Citrix Migration Survey ReportWith Citrix XenApp 6.5 reaching EOL (as of June 30, 2018), there is growing interest in Citrix XenApp andXenDesktop 7.x. Considering all the architectural changes it introduces and the new functionalities it includes, amigration to Citrix XenApp and XenDesktop 7.x is probably one of the most significant and also challengingprojects that Citrix professionals have undertaken recently.eG Innovations and DABCC conducted an industry survey between December 2017 and February 2018 to shedlight on this migration trend, and understand the plans, challenges and performance expectations from Citrixprofessionals.This report is a compilation of the survey responses from 795 Citrix professionals, including learnings, trendanalysis, and predictions. This is intended to be useful to any IT professional going through the migration/upgrade to Citrix XenApp and XenDesktop 7.x.Thanks to everyone who contributed to this report.2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations2

1Survey HighlightsKey Findings: Migration to Citrix XenApp and XenDesktop 7.x12018 will be the year of Citrix XenApp and XenDesktop migration. 70% of organizations areexpected to complete the migration to XenApp and XenDesktop 7.x by the end of the year.2The main driver behind the migration to 7.x is the fact that older versions are nearingEOL/EOM. Extended support with LTSR is a secondary factor driving the adoption trend.New platform support in 7.x is a tertiary factor.3Migration from 6.x to 7.x is not a simple in-place upgrade. In addition to new Citrixcomponents that are introduced by the FMA architecture in 7.x, supporting infrastructuretiers, such operating systems, hypervisors, and server hardware are often upgraded as well.4The actual migration process itself is considered to be simple, but 78% rate the premigration and post-migration phases to be much tougher in comparison.5Citrix Cloud deployments are in their infancy. Only 5% of organizations are currently usingCitrix Cloud services, but 45% are likely to be considering Citrix Cloud in the future.2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCEOLeG Innovations3

1Survey HighlightsKey Findings: Citrix Performance Expectations1When migrating to XenApp/XenDesktop7.x, the biggest concern for Citrix admins isensuring that applications and desktops work as expected, and that user experience doesnot degrade post-migration.2Slow logon continues to be the most common complaint faced by Citrix administrators.Measuring logon slowness is rated the most important aspect of Citrix user experience.3Performance monitoring for Citrix administration teams has become increasingly reactiveand admins are constantly in a firefighting mode. 86% of respondents feel faster problemdiagnosis and troubleshooting is their most critical need.4Despite using many infrastructure monitoring tools, a major performance challenge duringthe migration to XenApp/XenDesktop 7.x is pinpointing how infrastructure issues areaffecting Citrix performance.5One of the main reasons for slow and lengthy problem diagnosis is that organizations areusing too many tools (up to 10 tools) for monitoring their Citrix infrastructures. 91% agreedthat having a single-pane-of-glass monitoring solution would simplify troubleshooting.2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations4

Migration/Upgradetto Citrix XenApp&XenDesktop 7.x

Q11Are you running Citrix XenApp, or XenDesktop, or both?93%Most respondents (93%) arerunning XenApp- 53% are running bothXenApp and XenDesktop- 40% are running onlyXenApp- 7% are running onlyXenDesktopCompared to the 2016 CitrixPerformance ManagementSurvey, adoption of:40%53%- XenApp has increased by6% (from 87% to 93%)- XenDesktop has remainedthe same at 60%7%XenAppXenDesktopBoth2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations6

Q21Which version(s) of Citrix XenApp are you currently runningin your infrastructure?Increase from 55% - 201666% of respondents arerunning XenApp 7.x, and65% are running 6.x.66%Citrix XenApp 7.xThere is a significant overlapbetween organizations using7.x and 6.x. This indicatesthat organizations havedeployed newer workloadson 7.x and they havecontinued on 6.x for theolder applications andworkloads.65%Citrix XenApp 6.x11%Citrix XenApp 5.x7%Citrix XenApp 4.x0%10%20%30%40%50%60%70%Compared to the 2016 Citrix Performance Survey, the number of 7.x users has increased (from55% to 66%), while the users of 5.x and 4.x have significantly reduced.2018 Citrix Migration SurveyTrends, Challenges and Performance Expectations18% of respondents are stillrunning very old versions ofXenApp. The main reasonsfor this include legacy, 16-bitapplications that do not runon modern operatingsystems and serverssupporting non-coreapplications.DABCCeG Innovations7

Q21Which version(s) of Citrix XenApp are you currently runningin your infrastructure? (contd.)All respondentsXenApp 7.xXenApp 6.xXenApp 5.xXenApp 4.x2018 Citrix Migration SurveyRespondents fromlarge organizations66%65%11%7%18%12%Trends, Challenges and Performance ExpectationsIn large organizations (5,000 employees), usage of 6.x, 5.x,and 4.x is comparativelyhigher.71%Reasons why 7.x migration isslower in large organizations:75%- Infrastructure size, scale andcomplexity; requiresextensive testing before themigration- Larger base of users andadministrators that need tobe trained on the newerversion- Customizations that mayneed to be redone for thenewer version- Greater use of legacyapplications, and those thatare only supported on olderversions of XenAppDABCCeG Innovations8

Q31Which version(s) of Citrix XenDesktop are you currentlyrunning in your infrastructure?Increase from 53% - 201690%Citrix XenDesktop 7.xCompared to the 2016 CitrixPerformance Survey, there isa remarkable increase in 7.xadoption (from 53% to 90%).This is a testament to thematurity of XenDesktop. 7.xis a more stable releasecompared to the earlierversions of XenDesktop.18%Citrix XenDesktop 5.xXenDesktop’s architecturewas always FMA based.Hence, the upgrade is mucheasier as well.2%Citrix XenDesktop 4.x0%2018 Citrix Migration SurveyMost XenDesktopdeployments (90%) are on7.x.10%20%30%40%50%Trends, Challenges and Performance Expectations60%70%80%90% 100%Only 20% of respondentsare still using older versionsof XenDesktop.DABCCeG Innovations9

Q41When do you expect to complete the migration to the latestversion of XenApp/XenDesktop 7.x?2018: The Year of Citrix Migration70%13%80% of large organizationswill migrate to 7.x in 2018,and 90% are expected to beon 7.x by year-end.18%17%29%23%Within 3 monthsAlready migrated2018 Citrix Migration SurveyWithin 6 monthsNot sure, no plan as of nowTrends, Challenges and Performance ExpectationsIn 2018, 70% oforganizations will migrate toXenApp & XenDesktop 7.x.87% are expected to be on7.x by the end of the year.Within 1 yearOver the last two years, therate of migration to 7.x hasbeen slow. This is mainlydue to the feature gap thatexisted between XenApp 6.xand 7.x (e.g., Zones, LocalHost Cache, Worker Groups,Session Sharing, Lingeringand Pre-launch). Citrix hasclosed this gap oversuccessive releases of 7.x.DABCCeG Innovations10

What is the toughest part of the XenApp/XenDesktopmigration process?Q516.x7.xDuring Migration19%3%The actual migration processdoes not seem to be a bigconcern for Citrixprofessionals.Many find an in-placeupgrade from one version of7.x to another to be an easyprocess.19%Only 19% have somereservations and fears aboutthe steps involved duringmigration. This mainlyapplies to those migratingfrom 6.x to 7.x.46%32%During migrationPost-migrationMajority of the concerns areabout the pre-migration andpost-migration phases.Pre-migrationOthers2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations11

What is the toughest part of the XenApp/XenDesktopmigration process? (contd.)Q516.x7.xPre-Migration Fears3%46% of respondentsconsider the steps andissues involved in the premigration phase as theirtoughest part of themigration process to 7.x.19%Specific concerns include:- Application compatibilityissues- Licensing and pricingchanges46%32%During migrationPost-migrationPre-migrationOthers46%2018 Citrix Migration SurveyTrends, Challenges and Performance Expectations- Cost of new hardware tostand up a parallel farm formigration- Time, effort and resourcesneeded for planning andtesting before the actualmigration- Moving to the cloudDABCCeG Innovations12

What is the toughest part of the XenApp/XenDesktopmigration process? (contd.)Q516.x7.xPost-Migration Fears32% are concerned aboutpost-migration issues:3%- Functionality loss whenmoving over from 6.x to 7.x- Changes in customizationand policy settings19%32%46%32%During migrationPost-migrationPre-migrationOthers- Loss of performancebaselines and benchmarks- Addressing the changes inarchitecture andinfrastructure components IMA to FMA Application profiling tolayering Web interface toStoreFront Zones and data collectorsto delivery controllers EdgeSight to Director- Effort required to train andreskill the workforce- Support from Citrix2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations13

Q61Which other parts of your infrastructure will you upgradeduring the migration to XenApp/XenDesktop 7.x?Migration from XenApp 6.5to 7.x typically involves anupgrade of the supportinghardware and softwareacross differentinfrastructure tiers.71%Operating systems42%Hypervisors36%Server hardwareOperating system upgradetops the list at 71%. This isbecause:24%Storage- The latest version of XA/XD7.17 is only supported onWindows Server 2016 and2012 R218%Client terminals11%Network- Support for older versionsof Windows Server hasbeen deprecated8%None0%10%20%30%40%50%60%70%80%The second on the list ishypervisor upgrade (42%).Besides XenApp and XenDesktop, there are other Citrix components that need to be upgradedalongside, such as Receiver, PVS, License Server, etc. New components like StoreFront andNetScaler replace Web Interface and Access Gateways used in the past.2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations14

Q71Which hypervisor will you be using for virtualizing yourupgraded Citrix XenApp/XenDesktop 7.x environment?25%Citrix XenServerDecrease from 40% - 201622%Microsoft Hyper-VNutanix AcropolisVMware vSphere remainsthe more popular hypervisorfor XenApp and XenDesktop7.x deployments. 75%respondents are consideringusing vSphere.74%VMware vSphereCompared to 2016, marketshare has reduced for:Decrease from 28% - 2016- XenServer (from 40% to25%)6%- Hyper-V (from 28% to 22%)Public Cloud (AWS, Azure)1%Red Hat Virtualization1%Linux KVM1%0%2018 Citrix Migration SurveyIn large organizations(5,000 employees),vSphere stands tall (82%) asthe preferred hypervisor.10%20%30%Trends, Challenges and Performance Expectations40%50%60%70%80%About 15% of respondentsare considering usingmultiple hypervisors (2 to 3)after migration to XenAppand XenDesktop 7.x.DABCCeG Innovations15

Q81Do you use Citrix Cloud or XenApp/XenDesktop Essentials inyour Citrix environment?The Glass is Half Empty50% of respondents don’t have any plan for CitrixCloud services now or in the future. Reasonsinclude:50%1/2Empty Organizations are not acquainted with the clouddeployment model Many feel Citrix Cloud services are more expensive5% There are also fears about security and compliance14%31%The Glass is Half Full Only 5% are currently using Citrix CloudYes, currently using cloud servicesYes, considering cloud servicesPlan to look at cloud services in the futureNo plan for cloud services2018 Citrix Migration SurveyTrends, Challenges and Performance Expectations However, 45% are considering using it in thefuture. The migration to 7.x will drive more CitrixCloud adoption.1/2 In large enterprises (5,000 employees), about60% are considering using Citrix Cloud in thefutureFullDABCCeG Innovations16

46%Support forfor WindowsWindows 1010Support44%AdministrativeImprovementsEOL &SupportConcerns70%End ofof lifelife ofof currentcurrent versionversion inin useuseEndUserExperienceEnhancements1What is your primary driver for migrating to Citrix XenAppand XenDesktop 7.x?Optimized user experience with HDXOptimized user experiencewith HDX improvements42%ImprovedImproved profileprofile managementmanagement28%Security d graphicsgraphics renderingrendering22%The newnew unifiedunified FMAFMA architecturearchitectureThe21%Adaptive transport(EDT) protocolNetwork-intelligentadaptive transport(EDT Easier cloudcloud deploymentdeploymentEasier15%7%0%10% 20% 30% 40% 50% 60% 70% 80%EOL of older versions ofXenApp and XenDesktop(70%) is the primary reasondriving the migration to 7.x.The second reason is LTSR(46%). Organizations areconcerned about supportpost-migration to 7.x andwant to get extendedsupport through LTSR.Support for Windows 10(44%) is another importantdriver for 7.x adoption.Organizations are looking toupgrade their operatingsystems to the latestversions.The various versions of XenApp and XenDesktop 7.x have introduced a number of newfunctionality improvements (e.g., adaptive transport, adaptive display, app layering, WEM,Director, etc.) that are also contributing factors towards the migration trend.2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations17

Q10 What are/were your biggest concerns when migrating froman older version of XenApp/XenDesktop to the current one?1Ensuringthat applicationsandEnsuring that all yourapplicationsand desktopsdesktopsworked as expectedworkedas expectedMaintaining Status QuoAfter the Migration80%Ensuringuser experienceEnsuring thatthe userthatexperiencedid notdegrade did not degrade68%Compatibility and smoothfunctioningof theCompatibilityand smoothsupportingfunctioninginfrastructureof the supporting infra52%Troubleshooting problems quickly when theyTroubleshooting problems quicklyhappenAddressing Performance,Security and Capacity Concerns49%Maintaining security andMaintaining security and compliance standardscompliance standards38%EnsuringEnsuringthat the optimizedutilization utilizationof your ofinfrastructure was optimizedtheforinfrastructureuser density35%0%2018 Citrix Migration Survey10% 20% 30% 40% 50% 60% 70% 80%Trends, Challenges and Performance ExpectationsThe top concern fororganizations with the 7.xupgrade is ensuringperformance of applicationsand desktops in production(80%).Making sure that there areno user experiencedegradation (68%) came outas another major concern.Feedback from respondentsincluded concerns, such as: Losing customizationpost-migration Missing support forlegacy applications The need for additionaltraining and reskilling Loss of XenApp 6.5functionalityDABCCeG Innovations18

Citrix PerformanceManagementChallenges & Expectations

Q11 What performance monitoring tools do you use for Citrix1environments today?Majority of respondents(67%) are using CitrixDirector.67%Citrix DirectorCitrix EdgeSight28% of respondents are stillusing EdgeSight, whichreaches EOL on June 30,2018.28%- In large organizations, 42%are still using EdgeSightAlready EOM: December 31, 2017Citrix NetScaler MAS- This number will startshrinking in the future as 7.xmigration steams ahead24%Citrix Management Packs forSCOM19%0%19% of respondents are alsousing Citrix SCOMManagement Packs.Decrease from 29% - 201620%40%60%80%Compared to 2016, usage of Citrix SCOM Management Packs has decreased from 29% to 19%.2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations20

Q11 What performance monitoring tools do you use for Citrix1environments today? (contd.)infrastructureThird-party rd-party CitrixThird-party Citrix Monitoring Toolsmonitoring toolsThis is part of the reasonwhy Citrix performancemonitoring andtroubleshooting ischallenging.27%Custom/home-grown scriptsWithout adequate domainexpertise built into it, anetwork or servermonitoring tool will not besufficient for Citrixperformancetroubleshooting.17%No monitoringMonitoring toolsTools3%0%2018 Citrix Migration Survey61% of respondents areusing infrastructuremonitoring tools for Citrixmonitoring.20%Trends, Challenges and Performance Expectations40%60%80%DABCCeG Innovations21

Q12 How many different tools and consoles do you use for1monitoring of your Citrix environment?1%4%8%20%72% of respondents areusing 2 to 10 tools formonitoring their Citrixinfrastructures.83% large organizations(5,000 employees) areusing up to 10 tools forCitrix performancemonitoring.Using multiple tools is oneof the main reasons whyCitrix performancemonitoring remains complexand time-consuming foradministrators.67%72%One single monitoring tool for all IT components2 to 5 monitoring tools6 to 10 monitoring toolsMore than 10 monitoring toolsNo monitoring tool is being used2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations22

Q13 What performance challenges did you face (or you expect to1face) during the migration to Citrix XenApp/XenDesktop 7.x.?NotNotableto pinpointwhenunderlyingableto pinpointwhenunderlyinginfrastructureinfrastructure isis ce37%33%ProblemProblemdiagnosisdiagnosis isis veryvery slow/complexslow/complexto benchmarkexperienceNot Notableableto re- and post-migrationpre- and32%able tobaselineusageresourceusageNot able entsand new environmentsold andinnew31%Lack of a single dashboard to monitorLack of a single dashboard to monitor Citrix tiersCitrix tiers27%Not able to understand infrastructuredependenciesdependencies withwith thethe CitrixCitrix farm/sitefarm/site18%0%2018 Citrix Migration Survey5%10% 15% 20% 25% 30% 35% 40%Trends, Challenges and Performance ExpectationsThe top performancechallenge that organizationsface or expect to face duringmigration to 7.x is aroundproblem diagnosis andtroubleshooting:- 37% are not able to pinpointinfrastructure issues affectingCitrix performanceCitrix admins want toprove it is not Citrix thatis causing a problem!- 33% find problem diagnosisto be too slow and complex.This can be attributed to thefact that they are using toomany monitoring tools.- 32% find that benchmarkingof performance, userexperience, resource usage isa big issue.DABCCeG Innovations23

Q14 How important is it for you to have a single console from which1you can monitor all of your Citrix tiers and non-Citrix tiers?91%9%91%Citrix built-in tools providevisibility into differentaspects of performance andusage. But, visibility beyondthe Citrix stack is missing.Very importantNot importantA Citrix delivery infrastructure typically consists of many supporting infrastructure tiers (suchas network, virtualization, storage, AD, etc.) in addition to all the Citrix servers.A problem in any of the supporting tiers would directly affect Citrix performance.Centralized and correlated visibility of Citrix and non-Citrix tiers from a single paneof glass would help simplify root cause diagnosis and problem troubleshooting.2018 Citrix Migration SurveyTrends, Challenges and Performance Expectations91% of respondents agreethat having a single-pane-ofglass solution would simplifyperformance monitoring androot cause diagnosis.For the complete Citrix stack,there is no central console.New components – such asStoreFront, DeliveryController, NetScaler, – havebeen added in 7.x and needto be monitored.This further necessitatescentralized visibility across alltiers.DABCCeG Innovations24

Q15 What aspect of Citrix user experience is most important foryou to monitor?1LogonApplication LaunchScreen Refresh LatencyClient Network Latency4% 5%9%36%23%Logon time and breakdown into sub-componentsApplication launch timeScreen refresh latencyNetwork latency to client end pointsHDX bandwidthsOthersTrends, Challenges and Performance ExpectationsThe logon process in XA/XD7.x is different from that in6.x. A Delivery Controller isnow involved. Part of thelogon processing happenshere and the rest on theXenApp server andXenDesktop VMs.Director provides some levelof logon time visibility, butnot the complete picture thatCitrix admins seek.23%2018 Citrix Migration SurveyMeasuring Citrix logon timeis one of the most importantaspects of user experiencemonitoring, as rated by 36%of respondents.Respondents also seeapplication launch time andscreen refresh latencymonitoring as important.DABCCeG Innovations25

Q16 What are your most common Citrix performance complaints1from end-users?Increase from 52% - 201659%Slow logonsFrozen sessions44%Slow application launchesIn the 2016 CitrixPerformance ManagementSurvey, slow logon was themost common usercomplaint. This trendcontinues in 2018 also.38%User disconnects33%Printing problemsOther common performanceissues cited by Citrix adminsinclude:28%Speed of access25%Screen refresh is slow18%Video playback is slow17%0%2018 Citrix Migration SurveyAt 59%, slow logon continuesto top the chart of commonCitrix performance issuesfaced by Citrix admins.10%20%30%Trends, Challenges and Performance Expectations40%50%60%70% Slow applicationsSlow sessionsCorrupt user profilesHigh profile load timeIssues due to add-insSession start-up failureDABCCeG Innovations26

Q17 Do you agree that a logon simulation tool will help proactively1detect user experience issues during and after Citrix migration?72% of respondents agreethat proactive monitoringusing synthetic logonsimulation will helptroubleshoot user experienceissues during and after Citrixmigration.22%6%72%AgreeDisagreeDon’t knowGiven the concerns withlosing benchmarks pre- andpost-migration, logonsimulation tools will helpestablish baselines andidentify performancedeviations.Key use cases for a Citrix logon simulation tool include: Logon availability and performance testingApplication availability monitoringApplication enumeration and launch time trackingEnsuring proper functioning of all tiers of the Citrix infrastructure to enable user logonBenchmarking logon performance, and comparing across different locations2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations27

Q18 What are the main reasons you deploy performance1monitoring tools for your Citrix infrastructure?Troubleshootingand diagnosingproblemsTroubleshootingand diagnosingquicklyproblems quicklyProactivelytrackinguser experienceissuesProactivelytrackinguser experiencebeforeuserscomplainissuesbeforeusers complain60%Historical analysis andtroubleshootingofHistoricalanalysis andproblems of problemstroubleshooting46%Identifying trendsIdentifyingand patternsof usagetrendsandpatterns of ndplanningplanning42%to managementProvidingProvidingreports toreportsmanagementon usageusageof the the infrastructuretoRight-sizingyour infrastructureto increaseincrease user densityuser density86% of respondents feelfaster problem diagnosis andtroubleshooting is their mostcritical need.There are increasingconcerns about monitoringCitrix user experience (60%)as well.Optimizations, right-sizing,reporting, etc. are not seenas being at the same level estingyouryourinfrastructureinfrastructureif usersareactivenot activeeven ifevenusersare not21%0%2018 Citrix Migration SurveyPerformance monitoring forCitrix administration teamshas become increasinglyreactive and admins areconstantly in a firefightingmode.86%20%Trends, Challenges and Performance Expectations40%60%80%100%DABCCeG Innovations28

Best Practices forSuccessful Migrationto XenApp andXenDesktop 7.x

15 Best Practices for Peak Performing Applications & DesktopsDuring and After Migration to XenApp and XenDesktop 7.xBenchmark user experience before and after migrationMonitor real user experience continuouslyBaseline resource usage patterns for every tier of the Citrix site/farmUnderstand dependencies to isolate infrastructure issues affectingCitrix performanceAnalyze capacity needs and right-size the 7.x infrastructureFree White Paper: 5 Bests Practices to EnsureStellar Post-Migration Citrix Performance2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDOWNLOADWHITE PAPERDABCCeG Innovations30

Demographics ofSurveyRespondents

1Demographics of Survey RespondentsGeographical DistributionSize of Organization32%LargeOrganizations19%41%(5,000 employees)22%19%15%10%40%24%2018 Citrix Migration Survey10%Asia Pacific1–100 employees101–500 employeesEMEA501–1000 employees1001–5000 employeesAmericas5000–10,000 employees10,000 employeesTrends, Challenges and Performance ExpectationsDABCCeG Innovations32

1Demographics of Survey RespondentsType of IndustryInformation Technology25%Health Care15%Financial Services10%Government6%Manufacturing6%Service Retail Trade3%Oil & Gas2%Telecommunications2%Legal2%Utilities2%Media & EntertainmentHealth Care1%0%2018 Citrix Migration SurveyInformationTechnology5%10%Trends, Challenges and Performance Expectations15%20%25%FinancialServices30%DABCCeG Innovations33

1Demographics of Survey RespondentsJob Title of RespondentPrimary Role of 4%38%12%44%Citrix adminCitrix architect/engineerConsultantSpecialistCitrix consultantCitrix service providerManagerDirectorCitrix resellerIT/OpsC-level executive2018 Citrix Migration SurveyTrends, Challenges and Performance ExpectationsDABCCeG Innovations34

1Company DescriptionAbout DABCCAbout eG InnovationsDABCC was founded by Douglas Brown on January12, 1999 with one simple goal, to find and share theimportant news and support resources. Thus givingthe IT Professional one location to find theindustries best information.eG Innovations is dedicated to helping businessesacross the globe transform IT service delivery into acompetitive advantage and a center forproductivity, growth and profit.Over the years, DABCC has kept to its vision andtoday it has truly become one of the most populardestinations to stay up-to-date with what’s new andto find the research information you need in asimple, powerful, and beautiful experience.www.dabcc.com2018 Citrix Migration SurveyeG Innovations’ Citrix monitoring solutions helpensure high-performing applications and desktopsand stellar user experience across physical, virtualand cloud infrastructures.eG Innovations is a Global Citrix Technology Partnerand its solutions are Citrix Ready certified.www.eginnovations.comTrends, Challenges and Performance ExpectationsDABCCeG Innovations35

1Here’s a FREE Tool to Help You During Your XA/XD Upgrade72%2018 Citrix Migration SurveyAre you one of the 72% of Citrix professionals who view synthetic logonsimulation tools as important for proactively detecting user experienceissues before and after Citrix migration/upgrade?Trends, Challenges and Performance ExpectationsDABCCeG Innovations36

Thank You!A big thanks to all the 795 IT pros that took our survey! Your inputs havehelped us compile this informative report. Hope these industry insights wereuseful to you. Please do share this report with your colleagues and friends.For more information on Citrix performance monitoring and best practicesfor XenApp and XenDesktop migration/upgrade:Visit Contact [email protected]

Key Findings: Migration to Citrix XenApp and XenDesktop 7.x. 2018 will be the year of Citrix XenApp and XenDesktop migration. 70% of organizations are expected to complete the migration to XenApp and XenDesktop 7.x by the end of the year. The main driver behind the migration to 7.x is the fact that older versions are nearing EOL/EOM